T&C's

TERMS AND CONDITIONS

These terms and conditions apply to the use of this website, including the purchase of goods or services over this website. In using this website for these or any other purposes, you agree and acknowledge to be bound by these terms and conditions, including the privacy policy and/or any guidelines posted on the website. If you do not accept these terms and conditions, you must refrain from using the website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website, which may change from time to time without prior notice to you.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

By ordering or registering with upscvle.com you grant us the right to add your contact details to our database and acknowledge the receipt of email for order and shipping updates. From time to time we may contact you regarding offers, in store or special events and new products.

Unsubscribing is easy via a link at the footer of each email or contacting us at upscvle.co@gmail.com.

 

YOUR CONDUCT

  • We reserve the right to remove any content posted on the website without notice at any time;
  • we do not warrant that we will respond to questions or comments submitted by you;
  • any content that you post or transmit to our website is and will be treated by us as non-confidential and non-proprietary and we may use such content without restriction;
  • you must not impersonate any other person;
  • any content that you post on social medias in regard to this website may be used by upscale.

 

DISCLAIMER AND LIMITATION OF LIABILITY

In this clause, the expression "we, us, our" includes reference to our employees, agents, affiliates and related third parties.

We are unable to guarantee that the use of the website will be uninterrupted or error free and you agree that use of the website is at your sole risk.

We do not accept responsibility for any loss, damage, injury, expense or cost, however caused or incurred (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website. You agree that we will be under no liability to you in respect of any loss, damage, injury, expense or cost (including indirect, special or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of goods or services supplied over this website.

 

ORDERING PROCEDURE

You may purchase goods or services described on this website for the price specified on this website.

Your order must contain your name, email address, credit card details and any other ordering information specified on this website.

Your conduct in placing an order on this website acknowledges your acceptance of these terms and conditions.

Once your order has been received we will, with seven (7) days provide an electronic order confirmation.

Payment must be affected in the manner described on the website. Prices are inclusive of goods and services tax. The goods or services are offered for sale only to persons who can make legally binding contracts.

 

ORDER ACCEPTANCE POLICY

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to decline or accept your order for any reason. All orders placed may obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting and processing any order.

 

SHIPPING

The delivery times provided are estimates only. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping terms. Generally, delivery of products within Australia takes between 8 to 15 working days based on your location within Australia. Upscale sources suppliers from around the world to ship directly to the customer, this includes partial tracking. We will attempt but cannot accommodate all address change requests. We accept no liability for any incorrect shipping addresses supplied by you and no refunds will be offered, should you provide an incorrect shipping address.

 

PROMOTIONS

Promotions, discounts and promotional codes (collectively "Promotions") are valid for the specified time for online purchases of merchandise only and may be used one time only unless otherwise stated.

All promotional spend levels and discounts are in Australian Dollars (AUD).

 

RETURNS, REFUNDS, EXCHANGES

To the extent permitted by law, no refunds will be provided for any products purchased over the website if you simply change your mind.

Once goods are purchased they are unable to be cancelled unless in accordance with these terms and conditions.

No refunds will be provided for cancelled orders once payment has been made.

We offer to exchange goods for a different size within 28 days of purchase.

This process can take around 3-6 weeks.

 

COPYRIGHT

Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 CT and similar legislation which applies in your location, and except as expressly authorized by these terms and conditions, you may not in any form or by any means:

adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or commercialize any information, products or services obtained from any part of this website; without our written permission.

An abuse of this provision may result in copyright infringement and we reserve our right to instigate civil and/or criminal proceedings which may attract penalties.

 

TRADE MARKS

Except where otherwise specified, any word or device to which is attached the ™ or ® symbol is a registered trade mark.

If you use any of our trade marks, whether registered or not, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trademarks:

  • in or as the whole or part of your own trademarks.
  • in connection with activities, products or services which are not ours;
  • in a manner which may be confusing, misleading or deceptive;
  • in a manner that disparages us or our information, products or services (including this website).

We provide no license or assignment of any Trademark and the ownership of the Trademark resets with us, or if licensed to us, to the owner of that Trademark.

An abuse of this provision may result in trademark infringement and we reserve our right to instigate civil and/or criminal proceedings which may attract penalties.

 

RESTRICTED USE

Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorized to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited.

 

PRIVACY POLICY

We may collect website visitors' contact information (like their e-mail addresses). Unless you object, this information may be used:

  • to send news, information about our activities and general promotional material which we believe may be useful to you;
  • to monitor who is accessing the website or using services offered on the website; and
  • to profile the type of people accessing the website.

If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us accordingly.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this website.

All personal information which we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission.

We consider it is the responsibility of parents to monitor their children's use of our website. None the less it is our policy not to require personal information from persons known to be under the age of 18 years or offer to send any promotional material to persons in that category.

You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make an inquiry regarding any personal information relating to you which may be in our possession, contact us on upscvle.co@gmail.com